Our Business Driven PMO Mandate

The Two Approaches to the PMO Mandate

The PMO mandate is the codification of the leadership team determined and unanimously agreed to purpose of the PMO, the value of achieving that purpose, and goals and objectives for which the PMO will be held to account that serve as fulfillment of the mandate. It's the ends to be achieved from which the means are based.


The PMO Mandate
The Traditional Approach

A PMO charter is drafted by the PMO manager

A PMO model is "sold" to management

PMO capabilities and generic benefits are depicted

The PMO is started and seeks quick wins to sell the value of the PMO


Our Business Driven Approach

A leadership determined PMO mandate is facilitated

Unanimous consensus on PMO purpose and value is established

A business plan is developed to achieve specific purpose and value

The PMO is started and held accountable to its plan

Our Approach to the PMO Mandate

Business Driven Approach

We specialize in the business driven approach to the PMO mandate. We help PMO managers in facilitating a leadership team determined and unanimously agreed to PMO mandate that codifies the top project-related business issues and opportunities that the leadership team wants the PMO to address, the value of addressing those issues and opportunities, and PMO goal statements and measurable objectives that serve as fulfillment of the PMO mandate.

The Nemawashi Technique

We use a facilitation technique called Nemawashi to establish a leadership team determined and unanimously agreed to PMO mandate.


Nemawashi for PMO Mandate

PMO Manager Training

The PMO manager is trained in the Nemawashi technique and acts as leader or co-leader of the process with our assistance.

Kick-off Meeting

A kick-off meeting is held with the all of the leadership team members that are participating in the establishment of the PMO mandate.

One-on-one Meetings

Individual meetings are held with each member of the leadership team to complete their individual input on the components of the PMO mandate.

First Group Meeting

The leadership team meets to exchange their individual ideas and arrive at an initial rank of project-related issues and opportunities for the PMO to pursue.

Second Group Meeting

The leadership team meets to debate and agree on the final rank of project-related issues and opportunities for the PMO to pursue.

Final Group Meeting

If needed, the leadership team meets again to debate and agree on the final rank of project-related issues and opportunities for the PMO to pursue.

Comments from PMO Managers

Purpose of the PMO
Establishing our PMO mandate using the Nemawashi technique has resulted in a clear understanding of the purpose and role of the PMO. Not only is the PMO no longer at risk, there is now a renewed enthusiasm and support for the PMO.

The Value of the PMO
Using the Nemawashi technique revealed the value of our PMO and the potential that it could be. Rather than being disengaged from the PMO, the members of the leadership team are now lobbying for their interests.

Common Vision of the PMO
The Nemawashi Technique gave us what we have not had in five years - a common vision of our PMO throughout the entire company. We are now viewed as internal business consultants, not an overhead support staff.

No Longer Viewed as Template Police
Establishing our PMO mandate enabled us to better craft and streamline our PMO practices to achieve specific results, not just fill out templates. Working with the business is fun again.

PMO Buy-in No Longer Needed
Using the Nemawashi Technique to establish the PMO mandate has changed the way our executives view the PMO. Now, it's their PMO and they want to know how we are doing in achieving their mandate. No need to sell the PMO, it's no longer ours to sell.

Cart Now Behind the Horse
The Nemawashi technique enabled us to truly determine the ends to be achieved first and then advance the means to the ends. Our PMO strategy is now based on specific needs of the business, not good intentions or the latest industry buzz and hype.